Job Description :

The world leader in cosmetics, LOral is present in countries on five continents. Our international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men globally. Our ambition by is to win over another one billion consumers around the world by inventing the cosmetic products that meet the infinite diversity of their needs and desires through continued digital innovation. LOral supports diversity and sustainable, ethical sourcing for all our products and we have reduced our emissions by approx.% since. The DNA of LOral is Innovation and we are driven by a real passion for the future. Our Research and Innovation Centres in India are the sixth innovation hub for LOral worldwide to fuel local market innovations. In our quest to win the next billion consumers, we are looking for talented individuals who can lead us on this mission. Would you like to be a part of the adventure ? We have a suitable opportunity in the Corporate division for the position ofConsumer Advisor should have minimum 1 year of relevant work experience in a call center or FMCG industry. The location of the job will be in Mumbai. Key ResponsibilitiesYou will be responsible for consumer satisfaction with healthy TATSYou will participate in all team projectsYou will execute Admin tasks when assigned Key Deliverables:You will handle complaintsYou will answer live calls / e-mails / SMS / other mediumYou will update the existing CRM systems and other formatsYou will maintaining cordial relationship with Marketing, Regional Sales, Training team and FactoryYou will be responsible for data analysis Key success factors:Excellent CommunicationSoft spoken, Patient and AlertGood at excel and power point Key Relationships: Internal Interactions – Marketing, Sales, Dermo-consultant, Regulatory, Training, Accounts, Factory, AdminExternal Interactions Consumers and Courier team Physical Demands (e.g. % travel): Travel will be need based Education: Graduate LOral is committed to building a diverse environment and is proud to be an equal opportunity employer. LOral closely prohibits discrimination against any employee or applicant for employment because of the individuals race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law.


Company Name : Loreal

Preferred Location : India


Job Requirements :


Salary Offered :


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