Job Description :

Be the owner of our Community Support performance metrics in the region and help drive our growth by deep-diving into the numbers, performing analyses, providing insights and drawing actionable recommendations that reduce the need for the community to contact support and/ or increase the quality and the reactivity of our Community Service : Identify operational and structural weaknesses and help improve existing or develop new processes to keep the regional teams as efficient as possible :  Be a hustling multi-tasker, supporting projects across the region. You’ll be THE go to person for many key initiatives within Community Operations. Engage strategically with stakeholders, be it city function leads or vendors to influence business goals and priorities, central global teams to improve internal tools and the overall user experience, or local teams. 4-8 years of operations management/general management/ consulting/ investment banking experience;  some high-growth operations or startup experience is strongly preferred Clear communicator.  You are a clear and concise communicator with the ability to synthesize a lot of information quickly, highlight the key takeaways, and disseminate actionable insights Ability to work with remote teams and across time zones to develop strategies and foster a cohesive and creative work environment Balance attention to detail with swift execution – we need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength Explorer – the ability to self-serve, investigate and get the data we require will make you much more effective in this role. Self-starter attitude is a must! A high bar across the board – from your own contributions to the people you work with to the products you work on Bachelors degree required and Masters degree from top university preferred Exceptional problem solving skills, strong  Excel / data management skills SQL/ data analytics proficiency strongly preferred Project management skills

 

Company Name : UBER

Preferred Location : India

 

Job Requirements :

 

Salary Offered :

Unspecified

To Apply

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